bpostgroup’s ambition is to be a reference in sustainability in all markets we operate in, with a focus on seven material areas where bpostgroup can have a significant impact:

Social

Health & Safety of our people first

Champion Diversity, Equity & Inclusion across the group

Environment

Decarbonize the e-commerce supply chain

Re-use and re-cycle packaging as part of a circular economy

Governance

Strengthen Due Diligence in the value chain

Uphold responsible Business Conduct and Ethics

Ensure Data privacy and security of our clients and workforce

Our achievements in figures


Environmental

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co2

22%

Emission-free last-mile delivery in Belgium

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icon Light

40%

Renewable electricity consumed

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Packaging

81.9%

Recycled content in sold packaging

Social

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Employees

33,864

Employees

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Customer Satisfaction

38.3 %

Women in management

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World

112

Nationalities

Governance

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Diploma

90 %

of workforce trained on Code of Conduct

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Screening

67 %

of spend screened by EcoVadis

Customer and citizen value

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Customer satisfaction score

84 %

Customer satisfaction score Belgium

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PUDO

3,108

Total number of PUDO points

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Preferences

3.85 million

Registered consumer preferences

Environmental

Environmental

As a global logistics service provider, bpostgroup has an impact on the environment across the e-commerce value chain. Every day we ship more than a million parcels around the world, using one of the largest car and truck fleets in Belgium,…

As a global logistics service provider, bpostgroup has an impact on the environment across the e…

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Social

Social

At bpost, we believe it is essential to engage every employee in our mission to be a major part of our customers’ daily lives. We value the wide array of skills, competencies, and loyalty of our employees, and recognize that people are key to the…

At bpost, we believe it is essential to engage every employee in our mission to be a major part…

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Governance

Governance

We aim to be a trustworthy and ethical company based on strong corporate values, accountability, and responsible business conduct that reflect our commitment to our employees, suppliers, customers, business partners, shareholders and the larger…

We aim to be a trustworthy and ethical company based on strong corporate values, accountability,…

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Customer and Citizen value

Customer and Citizen value

Day after day, we connect people, businesses and society. Whether it is our associates in our fulfilment centres, preparing client orders, our call center agents answering consumer questions, or our postwomen and men passing by every street in…

Day after day, we connect people, businesses and society. Whether it is our associates in our…

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Recent Initiatives



  1. The Safety Games

    At bpost, we train our employees on safety using ‘gamification’

  2. Mental Health and Wellness Employee Resource Group (ERG)

    In honor of Mental Health Awareness Month

  3. The Safety Register and Safety Performance Barometer

    bpostgroup implemented several initiatives

Sustainable development goals

Sustainable development goals


The goals set by the United Nations show us how to proceed to create a better, more sustainable future for all by 2030. These goals address the global challenges and are intertwined with the three pillars set by bpostgroup: people, planet and proximity.

See our initiatives

Awards & partnerships


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CO2logic

CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.

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International Post Corporation

CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.

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Post Europe

CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.

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CDP

CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.

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Reporting


We publish our non-financial consolidated statements as part of bpostgroup integrated annual reports. They are prepared in accordance with Global Reporting Initiative (GRI) standards and structured based on our material topics.

Find out more
Reporting

2023 Annual Report

PDF (18.66mb)
Sustainability Governance

Sustainability governance


Our Sustainability governance structure is embedded in our existing organizational structures and operations, ensuring that sustainability is fully integrated into the day-to-day operational processes of bpostgroup.

Sustainability governance Stakeholder engagement GRI Content Index